/* Persistent contact-workflow module: scoped blue/white CRM layout. */
.contact-workflow {
  --cfw-ink: #172b43;
  --cfw-muted: #52647a;
  --cfw-blue: #1f4e79;
  --cfw-blue-hover: #173c60;
  --cfw-line: #c8d6e4;
  --cfw-panel: #ffffff;
  --cfw-soft: #edf3f9;
  --cfw-bg: #f3f6fa;
  --cfw-danger: #9c0006;
  --cfw-warning: #785010;
  color: var(--cfw-ink);
  display: grid;
  gap: 16px;
  max-width: 100%;
}
.contact-workflow *, .contact-workflow *::before, .contact-workflow *::after { box-sizing: border-box; }
.contact-workflow h3, .contact-workflow h4, .contact-workflow p { margin: 0; }
.contact-workflow h3 { color: var(--cfw-blue); font-size: 25px; line-height: 1.25; }
.contact-workflow h4 { color: var(--cfw-ink); font-size: 18px; line-height: 1.35; }
.contact-workflow p, .contact-workflow span, .contact-workflow small { overflow-wrap: anywhere; }
.contact-workflow button,
.contact-workflow input,
.contact-workflow select,
.contact-workflow textarea { font: inherit; }
.contact-workflow button {
  align-items: center;
  background: #fff;
  border: 1px solid #7996b0;
  border-radius: 7px;
  color: var(--cfw-blue);
  cursor: pointer;
  display: inline-flex;
  font-weight: 700;
  justify-content: center;
  min-height: 44px;
  padding: 8px 13px;
}
.contact-workflow button:hover:not(:disabled) { background: var(--cfw-soft); border-color: var(--cfw-blue-hover); color: var(--cfw-blue-hover); }
.contact-workflow button:disabled { background: #e4e9ef; border-color: #a9b8c7; color: #52647a; cursor: not-allowed; }
.contact-workflow button:focus-visible,
.contact-workflow input:focus-visible,
.contact-workflow select:focus-visible,
.contact-workflow textarea:focus-visible { outline: 3px solid #1f4e79; outline-offset: 2px; }
.contact-workflow .cfw-primary { background: var(--cfw-blue); border-color: var(--cfw-blue); color: #fff; }
.contact-workflow .cfw-primary:hover:not(:disabled) { background: var(--cfw-blue-hover); border-color: var(--cfw-blue-hover); color: #fff; }
.cfw-heading, .cfw-detail-heading, .cfw-section-heading, .cfw-list-toolbar { display: flex; align-items: flex-start; gap: 14px; justify-content: space-between; }
.cfw-heading > div, .cfw-detail-heading > div, .cfw-section-heading > div, .cfw-list-toolbar > div { min-width: 0; }
.cfw-heading-actions { align-items: center; display: flex; flex: 0 0 auto; gap: 9px; justify-content: flex-end; }
.cfw-header-read-error { color: #7f1d1d; font-size: 13px; font-weight: 700; max-width: 210px; text-align: right; }
.cfw-heading p, .cfw-detail-heading p { color: var(--cfw-muted); font-size: 14px; margin-bottom: 4px; }
.cfw-heading span, .cfw-detail-heading span { color: var(--cfw-muted); display: block; font-size: 14px; margin-top: 5px; }
.cfw-total { background: var(--cfw-soft); border: 1px solid var(--cfw-line); border-radius: 8px; color: var(--cfw-blue); font-size: 18px; font-weight: 800; padding: 10px 14px; white-space: nowrap; }
.cfw-retrieve-card, .cfw-list-section, .cfw-member-section, .cfw-member-panel { background: var(--cfw-panel); border: 1px solid var(--cfw-line); border-radius: 10px; padding: 18px; }
.cfw-continuity-card { background: #f7fafd; border: 1px solid #a9c0d5; border-radius: 10px; display: grid; gap: 12px; padding: 16px 18px; }
.cfw-continuity-main, .cfw-follow-up-heading { align-items: center; display: flex; gap: 14px; justify-content: space-between; }
.cfw-continuity-main > div, .cfw-follow-up-heading > div { min-width: 0; }
.cfw-continuity-main p, .cfw-follow-up-heading p { color: var(--cfw-muted); font-size: 14px; margin-top: 4px; }
.cfw-continuity-main > button { flex: 0 0 auto; min-width: 118px; }
.cfw-follow-up-heading { border-top: 1px solid var(--cfw-line); padding-top: 12px; }
.cfw-follow-up-heading > span { background: #e4edf6; border: 1px solid #9bb4ca; border-radius: 999px; color: var(--cfw-blue); font-size: 14px; font-weight: 800; padding: 5px 9px; white-space: nowrap; }
.cfw-follow-up-list { display: grid; gap: 9px; }
.cfw-follow-up-card { align-items: center; background: #fff; border: 1px solid var(--cfw-line); border-left: 4px solid #2e75b6; display: grid; gap: 9px 14px; grid-template-columns: minmax(0, 1fr) minmax(140px, .5fr) auto; padding: 11px 12px; }
.cfw-follow-up-summary { display: grid; gap: 3px; min-width: 0; }
.cfw-follow-up-summary strong { color: var(--cfw-ink); font-size: 15px; }
.cfw-follow-up-summary span, .cfw-follow-up-sources li { color: #334e68; font-size: 13px; }
.cfw-follow-up-sources { min-width: 0; }
.cfw-follow-up-sources summary, .cfw-invitation summary { color: var(--cfw-blue); cursor: pointer; font-size: 14px; font-weight: 800; }
.cfw-follow-up-sources ul { display: grid; gap: 4px; margin: 8px 0 0; padding-left: 19px; }
.cfw-follow-up-card > button { min-width: 130px; }
.cfw-review-state { color: #8b1720 !important; font-weight: 800; }
.cfw-member-exception { background: #fff7ed; border: 1px solid #c98638; border-left: 4px solid #9c0006; margin-top: 14px; padding: 15px; }
.cfw-member-exception h4 { color: #7f1d1d; }
.cfw-member-exception p { color: #6b3410; line-height: 1.6; margin-top: 8px; }
.cfw-invitation { background: #f7fafd; border: 1px solid var(--cfw-line); margin-top: 12px; padding: 10px 12px; }
.cfw-invitation[open] summary { margin-bottom: 3px; }
.cfw-invitation-grid { margin-top: 9px; }
.cfw-section-heading p, .cfw-list-toolbar p { color: var(--cfw-muted); font-size: 14px; margin-top: 4px; }
.cfw-filter-grid, .cfw-form-grid { display: grid; gap: 12px; grid-template-columns: repeat(3, minmax(0, 1fr)); margin-top: 15px; }
.cfw-filter-grid label, .cfw-form-grid label, .cfw-toolbar-actions label { color: #334e68; display: grid; font-size: 14px; font-weight: 700; gap: 5px; min-width: 0; }
.cfw-filter-grid input, .cfw-filter-grid select, .cfw-form-grid input, .cfw-form-grid select, .cfw-form-grid textarea, .cfw-toolbar-actions select {
  background: #fff; border: 1px solid #8ca4bb; border-radius: 6px; color: #111827; font-weight: 600; min-height: 44px; min-width: 0; padding: 9px 10px; width: 100%;
}
.cfw-filter-grid input::placeholder, .cfw-form-grid textarea::placeholder { color: #52647a; font-weight: 400; }
.cfw-form-grid textarea { min-height: 92px; resize: vertical; }
.cfw-form-wide { grid-column: 1 / -1; }
.cfw-actions { align-items: center; display: flex; flex-wrap: wrap; gap: 10px; margin-top: 14px; }
.cfw-actions > span { color: var(--cfw-muted); font-size: 14px; }
.cfw-pool-result { align-items: center; background: #f6f9fc; border: 1px solid var(--cfw-line); border-radius: 8px; display: flex; flex-wrap: wrap; gap: 8px 14px; margin-top: 14px; padding: 11px 13px; }
.cfw-pool-result strong { color: var(--cfw-blue); }
.cfw-pool-result span { color: #334e68; font-size: 14px; }
.cfw-alert { background: #fff0f0; border-left: 4px solid var(--cfw-danger); color: #7f1d1d; margin-top: 13px; padding: 10px 12px; }
.cfw-alert button { margin-left: 8px; min-height: 36px; padding: 5px 9px; }
.cfw-notice { background: #eaf5ed; border-left: 4px solid #006100; color: #14532d; margin-top: 13px; padding: 10px 12px; }
.cfw-state, .cfw-empty { background: var(--cfw-bg); color: #334e68; margin: 14px 0 0; padding: 15px; text-align: center; }
.cfw-list-section { display: grid; gap: 14px; }
.cfw-toolbar-actions { align-items: end; display: flex; flex-wrap: wrap; gap: 9px; }
.cfw-toolbar-actions label { width: 124px; }
.cfw-list-grid { display: grid; gap: 12px; grid-template-columns: repeat(auto-fit, minmax(310px, 1fr)); }
.cfw-list-card { background: #fff; border: 1px solid var(--cfw-line); border-radius: 9px; display: grid; gap: 10px; padding: 12px; }
.cfw-list-card.is-removed { background: #f6f7f8; border-style: dashed; }
.cfw-list-open { align-items: flex-start !important; display: grid !important; gap: 3px; justify-content: start !important; min-height: 106px !important; text-align: left; width: 100%; }
.cfw-list-open strong { color: var(--cfw-ink); font-size: 18px; }
.cfw-list-open span { color: var(--cfw-blue); font-size: 14px; }
.cfw-list-open small { color: var(--cfw-muted); font-weight: 400; }
.cfw-progress { color: #334e68; display: flex; flex-wrap: wrap; font-size: 14px; gap: 7px 13px; }
.cfw-remove { border-color: #bd7c81 !important; color: #8b1720 !important; justify-self: start; }
.cfw-pager { align-items: center; color: var(--cfw-muted); display: flex; flex-wrap: wrap; font-size: 14px; gap: 9px; justify-content: flex-end; }
.cfw-pager button { min-height: 40px; }
.cfw-detail-heading { margin-bottom: 15px; }
.cfw-detail-heading > button { flex: 0 0 auto; }
.cfw-member-list { border-top: 1px solid var(--cfw-line); }
.cfw-member-row { align-items: center; border-bottom: 1px solid #dbe5ee; display: grid; gap: 13px; grid-template-columns: 42px minmax(240px, 1fr) minmax(150px, .55fr) 142px; padding: 13px 4px; }
.cfw-member-order { background: var(--cfw-soft); border-radius: 50%; color: var(--cfw-blue); font-weight: 800; height: 32px; line-height: 32px; text-align: center; width: 32px; }
.cfw-member-main { display: grid; gap: 3px; min-width: 0; }
.cfw-member-main strong { color: var(--cfw-ink); font-size: 16px; }
.cfw-member-main span, .cfw-member-state span { color: var(--cfw-muted); font-size: 14px; }
.cfw-member-main b { color: #785010; font-weight: 700; }
.cfw-member-state { display: grid; gap: 3px; }
.cfw-material { background: #f7fafd; border: 1px solid var(--cfw-line); display: grid; gap: 16px; grid-template-columns: 1.2fr .8fr; margin-bottom: 16px; padding: 15px; }
.cfw-material h4 { margin-bottom: 8px; }
.cfw-material dl { display: grid; gap: 5px; grid-template-columns: minmax(105px, .45fr) 1fr; margin: 0; }
.cfw-material dt { color: var(--cfw-muted); font-size: 14px; }
.cfw-material dd { color: var(--cfw-ink); font-weight: 600; margin: 0; overflow-wrap: anywhere; }
.cfw-material p { display: grid; gap: 6px; }
.cfw-phone { color: var(--cfw-ink); font-weight: 600; }
.cfw-material small { color: var(--cfw-muted); display: block; font-size: 13px; margin-top: 8px; }
.cfw-ai-brief { background: #fffbeb; border: 1px solid #d4a72c; border-radius: 8px; margin: 0 0 16px; padding: 15px; }
.cfw-ai-brief .cfw-section-heading > span { background: #fff3c4; border: 1px solid #d4a72c; border-radius: 999px; color: #785010; font-size: 14px; font-weight: 800; padding: 5px 9px; white-space: nowrap; }
.cfw-ai-brief-grid { display: grid; gap: 10px; grid-template-columns: repeat(2, minmax(0, 1fr)); margin-top: 12px; }
.cfw-ai-brief-grid > section { background: #fff; border: 1px solid #ead7a0; min-width: 0; padding: 10px; }
.cfw-ai-brief h5 { color: #785010; font-size: 14px; margin: 0 0 5px; }
.cfw-ai-brief-grid p, .cfw-ai-brief-grid li, .cfw-ai-brief-unavailable { color: #334e68; font-size: 14px; line-height: 1.55; }
.cfw-ai-brief-grid ul { margin: 0; padding-left: 20px; }
.cfw-ai-brief-unavailable { margin: 0; }
.cfw-contact-form, .cfw-history { border-top: 1px solid var(--cfw-line); padding-top: 16px; }
.cfw-history { margin-top: 17px; }
.cfw-history ol { display: grid; gap: 10px; margin: 14px 0; padding-left: 23px; }
.cfw-history li { background: #f8fafc; color: #334e68; padding: 9px 10px; }
.cfw-history li span { display: inline-block; font-size: 13px; margin-left: 10px; }
.cfw-history li p { font-size: 14px; margin-top: 5px; white-space: pre-wrap; }
.cfw-modal-backdrop { align-items: center; background: rgba(23, 43, 67, .42); display: flex; inset: 0; justify-content: center; padding: 14px; position: fixed; z-index: 3000; }
.cfw-modal { background: #fff; border: 1px solid #6c8cac; border-radius: 10px; box-shadow: 0 12px 50px rgba(23, 43, 67, .35); max-width: 620px; padding: 21px; width: 100%; }
.cfw-modal p { color: #334e68; line-height: 1.65; margin-top: 10px; }

@media (max-width: 1180px) {
  .cfw-filter-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .cfw-member-row { grid-template-columns: 40px minmax(0, 1fr) 135px; }
  .cfw-member-row > button { grid-column: 2 / -1; width: 100%; }
}
@media (max-width: 760px) {
  .contact-workflow { gap: 10px; }
  .contact-workflow > .cfw-heading { align-items: center; display: flex; }
  .contact-workflow > .cfw-heading > div:first-child { display: none; }
  .cfw-heading-actions { width: 100%; }
  .cfw-header-read-error { display: none; }
  .contact-workflow h3 { font-size: 22px; }
  .cfw-continuity-card { gap: 9px; padding: 12px; }
  .cfw-continuity-main { gap: 9px; }
  .cfw-continuity-main p, .cfw-follow-up-heading p { display: none; }
  .cfw-continuity-main > button { min-width: 108px; }
  .cfw-follow-up-heading { align-items: center; padding-top: 9px; }
  .cfw-follow-up-card { align-items: stretch; grid-template-columns: 1fr; padding: 10px; }
  .cfw-follow-up-card > button { min-width: 0; width: 100%; }
  .cfw-follow-up-sources { border-top: 1px solid #dbe5ee; padding-top: 7px; }
  .cfw-member-exception { margin-top: 10px; padding: 12px; }
  .cfw-invitation { margin-top: 9px; padding: 9px; }
  .cfw-heading, .cfw-detail-heading, .cfw-section-heading, .cfw-list-toolbar { gap: 10px; }
  .cfw-heading { align-items: flex-start; }
  .cfw-heading > div > p,
  .cfw-heading > div > span,
  .cfw-retrieve-card .cfw-section-heading p,
  .cfw-list-toolbar p,
  .cfw-retrieve-card .cfw-actions > span { display: none; }
  .cfw-heading .cfw-total { font-size: 15px; padding: 8px 10px; }
  .cfw-retrieve-card, .cfw-member-section, .cfw-member-panel { border-radius: 8px; padding: 12px; }
  .cfw-list-section { border-radius: 8px; padding: 10px; }
  .cfw-section-heading, .cfw-list-toolbar { flex-direction: column; }
  .cfw-section-heading > button { width: 100%; }
  .cfw-retrieve-card .cfw-section-heading { align-items: center; flex-direction: row; }
  .cfw-retrieve-card .cfw-section-heading > button { flex: 0 0 auto; width: auto; }
  .cfw-retrieve-card .cfw-optional-filters { margin-top: 6px; }
  .cfw-retrieve-card .cfw-actions { margin-top: 8px; }
  .cfw-retrieve-card .cfw-actions > button { flex: 1 1 100%; }
  .cfw-filter-grid, .cfw-form-grid { grid-template-columns: 1fr; gap: 9px; margin-top: 11px; }
  .cfw-form-wide { grid-column: auto; }
  .cfw-actions > button { flex: 1 1 150px; }
  .cfw-toolbar-actions { align-items: stretch; width: 100%; }
  .cfw-toolbar-actions label { align-items: center; flex: 1; grid-template-columns: auto minmax(0, 1fr); width: auto; }
  .cfw-toolbar-actions > button { flex: 1; }
  .cfw-list-section { gap: 10px; }
  .cfw-list-card { gap: 8px; padding: 8px; }
  .cfw-list-grid { grid-template-columns: 1fr; }
  .cfw-list-open { min-height: 98px !important; }
  .cfw-member-row { align-items: start; grid-template-columns: 34px minmax(0, 1fr); padding: 13px 0; }
  .cfw-member-state { grid-column: 2; grid-row: 2; }
  .cfw-member-row > button { grid-column: 1 / -1; }
  .cfw-material { grid-template-columns: 1fr; padding: 12px; }
  .cfw-ai-brief { padding: 12px; }
  .cfw-ai-brief-grid { grid-template-columns: 1fr; }
  .cfw-material dl { grid-template-columns: 96px 1fr; }
  .cfw-detail-heading { flex-direction: column; }
  .cfw-detail-heading > button { width: 100%; }
  .cfw-pager { justify-content: flex-start; }
  .cfw-pager button { flex: 1; }
  .cfw-history li span { display: block; margin: 3px 0 0; }
}